Announces Release of Version 1.O Platform
New Product Launch Automates Post-Order Commerce and
Collaboration for Enterprise Demand Chains, Marketplaces
CALIF. – Jan. 8, 2001 – OrderCare today announced
the release of its breakthrough v1.0 infrastructure platform to automate post-order commerce
and collaboration. OrderCare’s patent pending technology leverages investments
in supply chain management, ERP and CRM solutions to
automate fundamental post-order interactions like
customer initiated requests for order variations, re-routing, and short-term warehousing and
supplier initiated incremental sales of related
products, excess capacities and post-order services.
allows businesses to not only “sell while you
sleep”, but also “serve while you sleep” said
President and CEO Vijay Mital.
“OrderCare revolutionizes the way businesses
leverage the post-order period to harness existing
processes and flexibilities to increase revenues and
gain cost efficiencies.”
provides an independent platform to extract and monetize
flexibilities throughout the distribution chain.
OrderCare also automates different participants’
workflow and escalation procedures for delivering and
transacting flexibilities. For the first time,
post-order behavior and analytics are available for
process optimization. Enterprises and marketplaces get a
full solution to automate processes unique to the
target and shifting responsibilities
the “inventory” of flexibilities to avoid disruption
that go beyond simply what can still physically be done
stakeholders who together influence service and
flexibility, but whose rules may conflict
commitments—often partial commitments—to customers
within batch processes
with all orders, both offline and online, both past and
present, to provide customers and sales partners a
unified view of available options for services and
flexibilities as well as additions and value-added
offers. OrderCare services and flexibilities can be
accessed via multiple touch-points -- order tracking
pages, email or commercial documents and can be exposed
to all participants -- customers, account managers,
resellers, and customer service representatives.
enabled services are now available to be rapidly
implemented for immediate differentiation – typical
implementation cycles are between 60 – 90 days.
Pricing is based on a unique model where customers pay
for service activation and monthly usage. Activation
fees cover scoping the service, configuring the system
and deploying the service. Monthly usage fees cover
transaction volume, operations, and support.
patent pending technology leverages investments in
Supply Chain Management, ERP, and CRM solutions to
automate post-order commerce and collaboration. OrderCare is the primary platform by which
customers and demand chain partners obtain agility from
OrderCare, companies can automate their channels and
logistics response faster, deliver value immediately and
adapt their business ahead of the competition.
Located in the Silicon Valley, OrderCare
is a fast-moving venture backed company.
For more information, visit the company website
Executive VP of Marketing